Claims Management
Claims Management
We understand that navigating the claims process can be overwhelming. Our dedicated team is here to support you every step of the way, ensuring that your claim is handled efficiently and effectively.
Experienced Claims Specialists
Experienced Claims Specialists
Professionals committed to providing timely and efficient claims handling services
Professionals committed to providing timely and efficient claims handling services
Professionals committed to providing timely and efficient claims handling services
Proactive Claim Advocacy
Proactive Claim Advocacy
We partner with specialists at the time of your loss
We partner with specialists at the time of your loss
We partner with specialists at the time of your loss
Specialist Partners
Specialist Partners
We collaborate with specialist partners, forensic experts, and loss adjusters
We collaborate with specialist partners, forensic experts, and loss adjusters
We collaborate with specialist partners, forensic experts, and loss adjusters
Diverse Experience
Diverse Experience
Our team possess extensive experience in managing a wide range of insurance claims in various industries
Our team possess extensive experience in managing a wide range of insurance claims in various industries
Our team possess extensive experience in managing a wide range of insurance claims in various industries
Technology-Driven Solutions
Technology-Driven Solutions
We leverage technology tools and platforms to streamline claims processing and enhance efficiency. Our technology-driven approach enables faster claims handling and improves overall client experience.
We leverage technology tools and platforms to streamline claims processing and enhance efficiency. Our technology-driven approach enables faster claims handling and improves overall client experience.
We leverage technology tools and platforms to streamline claims processing and enhance efficiency. Our technology-driven approach enables faster claims handling and improves overall client experience.
Communication
Communication
We prioritise clear and transparent communication with our clients throughout the claims journey. Through regular updates and maintains open lines of communication to keep you informed and involved in the process
We prioritise clear and transparent communication with our clients throughout the claims journey. Through regular updates and maintains open lines of communication to keep you informed and involved in the process
We prioritise clear and transparent communication with our clients throughout the claims journey. Through regular updates and maintains open lines of communication to keep you informed and involved in the process
Managing Your Claims
Our process to manage claims
Our process to manage claims
Our process to manage claims
Reporting and Lodgement
Information Collection
Evaluation and Assessment
Review and Negotiation
Finalisation
Reporting and Lodgement
Reporting and Lodgement
Information Collection
Information Collection
Evaluation and Assessment
Evaluation and Assessment
Review and Negotiation
Review and Negotiation
Finalisation
Finalisation
Reporting and Lodgement
As soon as you experience a loss or damage, reach out to us to report your claim.
We help compile and submit all necessary documents, including claim forms, incident reports, photographs, and receipts. Our goal is to ensure that your claim is reported accurately and promptly.
Information Collection
We assist you in collecting all relevant information to support your claim. This includes obtaining police reports, repair estimates, and medical records if needed.
We thoroughly review your insurance policy to confirm coverage details, exclusions, and limits. This ensures that all aspects of your coverage are considered.
Evaluation and Assessment
Our team coordinates any required assessments, such as inspections or appraisals, to evaluate the extent of the damage or loss.
We carefully assess how your claim aligns with your policy terms and conditions, ensuring that you receive the appropriate coverage.
Review and Negotiation
We review the insurer’s initial decision or offer to ensure it reflects the details of your claim and policy.
If necessary, we will negotiate on your behalf to address any discrepancies and secure a fair settlement that meets your needs.
Finalisation
Once a settlement offer is made, we help review and accept the terms. We ensure that everything is agreed upon and documented.
We oversee the disbursement of funds to you or for repairs/replacements. Our aim is to make sure the payment is processed swiftly and accurately.
After all final paperwork is completed, we’ll officially close your claim. We’ll provide you with a summary of the resolution and any additional advice needed.
Reporting and Lodgement
As soon as you experience a loss or damage, reach out to us to report your claim.
We help compile and submit all necessary documents, including claim forms, incident reports, photographs, and receipts. Our goal is to ensure that your claim is reported accurately and promptly.
Information Collection
We assist you in collecting all relevant information to support your claim. This includes obtaining police reports, repair estimates, and medical records if needed.
We thoroughly review your insurance policy to confirm coverage details, exclusions, and limits. This ensures that all aspects of your coverage are considered.
Evaluation and Assessment
Our team coordinates any required assessments, such as inspections or appraisals, to evaluate the extent of the damage or loss.
We carefully assess how your claim aligns with your policy terms and conditions, ensuring that you receive the appropriate coverage.
Review and Negotiation
We review the insurer’s initial decision or offer to ensure it reflects the details of your claim and policy.
If necessary, we will negotiate on your behalf to address any discrepancies and secure a fair settlement that meets your needs.
Finalisation
Once a settlement offer is made, we help review and accept the terms. We ensure that everything is agreed upon and documented.
We oversee the disbursement of funds to you or for repairs/replacements. Our aim is to make sure the payment is processed swiftly and accurately.
After all final paperwork is completed, we’ll officially close your claim. We’ll provide you with a summary of the resolution and any additional advice needed.
Reporting and Lodgement
As soon as you experience a loss or damage, reach out to us to report your claim.
We help compile and submit all necessary documents, including claim forms, incident reports, photographs, and receipts. Our goal is to ensure that your claim is reported accurately and promptly.
Information Collection
We assist you in collecting all relevant information to support your claim. This includes obtaining police reports, repair estimates, and medical records if needed.
We thoroughly review your insurance policy to confirm coverage details, exclusions, and limits. This ensures that all aspects of your coverage are considered.
Evaluation and Assessment
Our team coordinates any required assessments, such as inspections or appraisals, to evaluate the extent of the damage or loss.
We carefully assess how your claim aligns with your policy terms and conditions, ensuring that you receive the appropriate coverage.
Review and Negotiation
We review the insurer’s initial decision or offer to ensure it reflects the details of your claim and policy.
If necessary, we will negotiate on your behalf to address any discrepancies and secure a fair settlement that meets your needs.
Finalisation
Once a settlement offer is made, we help review and accept the terms. We ensure that everything is agreed upon and documented.
We oversee the disbursement of funds to you or for repairs/replacements. Our aim is to make sure the payment is processed swiftly and accurately.
After all final paperwork is completed, we’ll officially close your claim. We’ll provide you with a summary of the resolution and any additional advice needed.
Guiding you through your claims
Guiding you through your claims
Guiding you through your claims
If you have been in a car accident, follow these steps to ensure you collect all necessary details
Stop Immediately
Check everyone's safety
Collect details of third parties
Take Photos
Speak to Witnesses
Report an injuries or property damage
Move to Safety
Contact your sage insurance broker or insurance company
Car incident checklist
Car incident checklist
Car incident checklist
Download our comprehensive car incident checklist to keep in your glove in case of an accident!
Helping you find the right insurance
Still need help with your insurances? Contact us and we can provide valuable advice to get you covered correctly
Helping you find the right insurance
Still need help with your insurances? Contact us and we can provide valuable advice to get you covered correctly
Helping you find the right insurance
Still need help with your insurances? Contact us and we can provide valuable advice to get you covered correctly
